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All Jetbook brand notebook systems come with a one-year
limited warranty. Some units are purchased with an optional extended limited warranty.
These warranties are for an additional 2 or 3 years. The standard limited one-year and
optional extended warranties for systems purchased in the U.S. are included in this
section. However, your actual limited warranty statement is noted on your invoice and
included in the documentation accompanying your system.
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| NOTE: This information
applies to the United States only, unless specifically stated otherwise. |
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| Limited One-Year Warranty |
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Jetta International ("Jetta") manufactures its hardware products
from parts and components that are new or equivalent to new in accordance with
industry-standard practices. Jetta warrants that the hardware products it manufactures
will be free from defects in materials and workmanship. The warranty term is one year
beginning on the date of invoice, as further described in the following text.
Damage due to shipping the products to you is covered under this warranty. Otherwise,
this warranty does not cover damage due to external causes, including accident, abuse,
misuse, problems with electrical power, servicing not authorized by Jetta, usage not in
accordance with product instructions, failure to perform required preventive maintenance,
and problems caused by use of parts and components not supplied by Jetta.
This
warranty does not cover any items that are in one or more of the following
categories: software; external devices (except as specifically noted);
accessories, parts or components added to a Jetta system after the system is
shipped from Jetta; accessories, parts or components that are not installed
in the Jetta factory; or accessories, parts or components that are sold with
an expressed specific warranty in place of being covered under this
warranty.
Jetta will repair or replace products covered under this limited warranty that are
returned to Jettas facility. To request warranty service, you must call Jettas
Return Material Authorization Department within the warranty period. If warranty service
is required, Jetta will issue a Return Material Authorization Number. You must ship the
products back to Jetta in their original or equivalent packaging, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during shipment. Jetta will
ship the repaired or replacement products to you (freight prepaid) if you use an address
in the continental U.S., where applicable. Shipments to other locations will be made
freight collect. |
| NOTE: Before you ship the
product(s) to Jetta, back up the data on the hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC
Cards. Jetta does not accept liability for lost data or software. |
** Jetta owns all
parts removed from repaired products. Jetta uses new and reconditioned parts made by
various manufacturers in performing warranty repairs and building replacement products. If
Jetta repairs or replaces a product, its warranty term is not extended.
General Provisions
Jetta MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS
WARRANTY STATEMENT. Jetta DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
JettaS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE
(OR JURISDICTION TO JURISDICTION).
Jetta DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR
SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Jettas limited three-year warranty only. For provisions
of any service contract covering your system, refer to your invoice or the separate
service contract that you will receive.
In any instance in which Jetta issues a Return Materials Authorization Number, Jetta
must receive the product(s) for repair prior to the expiration of the warranty period in
order for the repair(s) to be covered by the warranty. |
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| Limited Three-Year Warranty |
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Jetta International ("Jetta") manufactures its hardware products
from parts and components that are new or equivalent to new in accordance with
industry-standard practices. Jetta warrants that the hardware products it manufactures
will be free from defects in materials and workmanship. The warranty term is three years
beginning on the date of invoice, as further described in the following text.
Damage due to shipping the products to you is covered under this warranty. Otherwise,
this warranty does not cover damage due to external causes, including accident, abuse,
misuse, problems with electrical power, servicing not authorized by Jetta, usage not in
accordance with product instructions, failure to perform required preventive maintenance,
and problems caused by use of parts and components not supplied by Jetta.
This warranty does not cover any items that
are in one or more of the following categories: software; external devices
(except as specifically noted); accessories, parts or components added to a
Jetta system after the system is shipped from Jetta; accessories, parts or
components that are not installed in the Jetta factory; or accessories,
parts or components that are sold with an expressed specific warranty in
place of being covered under this warranty.. Batteries for portable computers are
covered only during the initial one-year period of this warranty.
Limited-Warranty Coverage During Year One, Two, and Three
During the one-year period beginning on the invoice date, Jetta will repair or
replace products covered under this limited warranty that are returned to Jettas
facility. To request warranty service, you must call Jettas Return Material
Authorization Department within the warranty period. If warranty service is required,
Jetta will issue a Return Material Authorization Number. You must ship the products back
to Jetta in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk of loss or damage during shipment. Jetta will ship the
repaired or replacement products to you freight prepaid if you use an address in the
continental U.S., where applicable. Shipments to other locations will be made freight
collect. |
| NOTE: Before you ship the
product(s) to Jetta, back up the data on the hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC
Cards. Jetta does not accept liability for lost data or software. |
** Jetta owns all
parts removed from repaired products. Jetta uses new and reconditioned parts made by
various manufacturers in performing warranty repairs and building replacement products. If
Jetta repairs or replaces a product, its warranty term is not extended.
General Provisions
Jetta MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS
WARRANTY STATEMENT. Jetta DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
JettaS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE
(OR JURISDICTION TO JURISDICTION).
Jetta DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR
SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Jettas limited three-year warranty only. For provisions
of any service contract covering your system, refer to your invoice or the separate
service contract that you will receive.
In any instance in which Jetta issues a Return Materials Authorization Number, Jetta
must receive the product(s) for repair prior to the expiration of the warranty period in
order for the repair(s) to be covered by the warranty. |
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| NOTE: If you chose one of
the available warranty and service options in place of the standard limited three-year
warranty described in the preceding text, the option you chose will be listed on your
invoice. |
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| Dead Pixel Return Policy |
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| If you find dead or defective
pixels on your LCD screen more than the listed, you can return your
computer within 14 days after receiving the computer for
replacement. |
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Total defective pixel number
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| 15" LCD Display |
2 |
| 17" LCD Display |
4 |
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Copy right reserved, 1998 Jetta
International, Corp. Trademarks used in this document: Jetta is a registered trademark. Other
trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Jetta International disclaims any
proprietary interest in trademarks and trade names other than its own. The information in this document has been reviewed and is believed to be accurate.
However, neither Jetta International nor its affiliates assume any responsibility
for inaccuracies, errors, or omissions that may be contained herein. In no event will
Jetta International or its affiliates be liable for direct, indirect, special,
incidental, or consequential damages resulting from any defect or omission in this
document, even if advised of the possibility of such damages. Jetta International reserves the right to make improvements or changes to this document
and the products and services described at any time, without notice or obligation. This
information applies to the continental United States only, unless specifically stated
otherwise.
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