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Reseller Information
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Reseller Frequent Ask Questions |
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What
is "Free Online Jetbook Store" ? A free Online
Store offers by Jetta to Jetta's dealers. It is your logo, your
markup and your store. Similar to Yahoo Store except it is free.
In addition, there is no maintenance necessary.
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How do I become a Jetta
Reseller ?
To become our reseller is very simple, you
just need to call one of our Account Managers at (800) 445-3882. Our Account Manager will
ask you for a copy of your reseller certificate or business license. Prepare the certificate and fax it to us.
We'll get back to you with all of the information you need.
How
can I receive your price list ?
In order to protect our resellers, we do
not release price information to unknown customers. By requiring a copy of the Reseller ID
Certificate prior to releasing price lists we attempt to keep your pricing out of your
customers hands. We will fax our price list to you after making sure that you are a
reseller. Any inconvenience is for your protection, please be patient.
How do I contact your Sales
Department ?
If you are not sure that you want to be our
reseller yet, you still can call our Account Managers at 800-445-3882 or 800-44-JETTA for
information you want.
Does Jetta offer financial assistance to its
resellers ?
Yes, we do offer financial
assistance to our resellers when the credit application is approved. You can call our
account managers for details. (credit application form)
What is the regular service turn around
time ?
Our regular turn around time is three
business days. Priority service is provided for shipments arriving by a Next Day Delivery
Service.
Does Jetta offer any DOA protection to
resellers ?
Yes, if the computer is defective within 14
days from invoice date the notebook is considered DOA. DOA notebooks can be returned for
Repair, Replacement, or Refund depending on customers request. Further we are able to
Cross Ship a replacement unit to the reseller. ( check refund can take up to ten business
days after deposit of the initial payment and are issued once a week on Fridays)
What does Jetta's warranty
offer ?
Jetta's notebook computers come with one
year standard warranty. The warranty begins from the original invoice day. Jetta also
offers optional three years peace-in-mind extended warranty. Call your account manager for
detailed information.
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Your Jetbook Store 2002 is now available
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Free Online Store |
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Free tool for resellers
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It is free. More
features were added comparing to YJS 2001. No longer ask for the
most current price from Jetta. This store updates price and
product itself. It also does tech support and RMA for you. If
you would like to know more about it
click here.
If you want to setup one, call your account manager or email to
store administrator. (you must be our registered
reseller). If you haven't registered as Jetta's reseller yet,
please signup. |
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